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Contact Us

If you have questions about eligibility, claim status, benefits, or other general questions, you may contact MedCost Benefit Services Customer Service department at 800-795-1023 or mbscs@medcost.com (please include your Member ID number in the body of the email).

Or for access to information 24/7, go to Member login to visit your personalized member Web site (you will need your ID card with your Member and Group ID numbers to create an account).
 
 
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